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Notice of Forthcoming Changes

Dear customers,

We would like to inform you of forthcoming changes to the fees for payment accounts for basic operations, including the fee applicable to such accounts under Article 120a. The changes take effect as follows:

Effective from 01.06.2026

№ Service in BGN within Bulgaria Fee
2. Account maintenance
2.2. Maintenance of an account at a bank branch with a debit card issued for the account 1.25 EUR / 2.44 BGN
3. Account closure
3.1. Closure at a branch of an account opened up to 6 months before the closure date 1.73 EUR / 3.38 BGN
4. Depositing funds into an account
4.1. Depositing funds into an account at a bank branch up to 1596 EUR / 3121 BGN 0.91 EUR (1.78 BGN)
5. Cash withdrawals from an account
5.1. At a bank branch counter up to 511 EUR / 1000 BGN 1.99 EUR / 3.89 BGN
5.2. Using a debit card at an ATM operated by the Bank 0.13 EUR / 0.25 BGN
5.3. Using a debit card at an ATM operated by another bank in Bulgaria 0.17% minimum 0,68 EUR / 1.33 BGN

Effective from 01.09.2026

№ Service in BGN within Bulgaria Fee
1. Account opening
1.1. Opening an account at a bank branch 2.29 EUR / 4.48 BGN
1.2. Opening an account at a bank branch with a debit card issued for the account 1.49 EUR / 2.91 BGN
2. Account maintenance
2.1. Maintenance of an account at a bank branch 2.17 EUR / 4.24 BGN
8. Credit transfer
8.2. Via online banking to a payment account at the same bank 0.25 EUR / 0.49 BGN
8.3. On paper via BISERA to a payment account at another bank 2.96 EUR / 5.79 BGN
8.7. On paper via BISERA to a budget payment account at another bank 2.95 EUR / 5.77 BGN
8.9. Via online banking through BISERA to a budget payment account at another bank 0.50 EUR / 0.98 BGN

This constitutes advance notice under Article 62(1) of the Payment Services and Payment Systems Act. If you do not accept these changes, you have the right to terminate the agreement in writing before the changes take effect, without owing compensation or a penalty. The Bank will consider the changes accepted unless you notify it otherwise before 01.09.2026.