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DMobile
DMobile
DOnline

DMobile

Mobile banking designed for quick access to accounts, payments, cards and requests directly from your phone.

The app is free to download from Google Play and the App Store, combining convenience, security and a modern interface for everyday banking.

Digital Channels

DMobile for everyday banking from your phone

Manage accounts, payments, cards and requests in one mobile app with a modern interface and quick access to the most important banking services.

The app is suitable both for viewing information and for active banking, with transactions confirmed using D Token or an SMS TAN code.

App Store Google Play User Guide

Mobile banking with transaction and view-only access

Payments, foreign-exchange transactions, card management, account information and access to branches and ATMs in an elegant mobile format.

DMobile app screen
Transaction Access Cashless payments, utility bills, foreign-currency purchases and sales, and bank card management.
View-only Access Information about registered accounts and products, and the Bank’s branches and ATMs.
Built-in D Token An integrated software token for login, authentication and confirmation of transactions and requests.

Who the App Is For

All customers who had access rights to DBank Online as at 27.11.2022 can use DMobile without visiting a branch.
After 27.11.2022, newly registered DBank Online users must also request DMobile at a Bank branch.
The app combines convenient mobile access with secure transaction confirmation.

Minimum Technical Requirements

iPhone or iPad running iOS 12 or later.
Android device running Android 6 or later.
Internet access and an active internet connection.

Integration with DToken

D Token is an authentication method for logging in to DBank Online and DMobile that enables transactions and requests to be confirmed. Customers who choose this method can use the software token built into the app.

1

Visit a D Commerce Bank branch and request registration for DBank Online and DMobile if you are not already registered.

2

Read the documents and security recommendations required to use the service.

3

Choose an authentication method for transaction access: D Token or an SMS TAN code.

4

Once registration is complete, you will receive a username for accessing DBank Online and DMobile.

5

Download the app from the App Store or Google Play and enjoy easy, convenient banking.

Software Token

An authentication and transaction-confirmation method for DBank Online and DMobile, suitable for secure everyday use.

SMS TAN Code

A one-time code sent by free SMS to the mobile number provided by the customer to confirm transactions.

Security Recommendations

Initial registration for DBank Online and DMobile may be completed only by an authorised user identified at a Bank branch.
Login is possible using a username and password or authentication with D Token.
DMobile can be used to initiate payments of up to 15 000 EUR or the equivalent in a foreign currency.
The app’s security also depends on the security of the mobile device’s operating system.
D Commerce Bank will never ask you to disclose passwords, access codes or other sensitive identifiers.
PDF DMobile User Guide PDF Initial Registration for DBank Online and D Mobile – Personal Customers PDF Initial Registration for DBank Online and D Mobile – Business Customers PDF Security Recommendations PDF Change of Authorisation Method PDF Registration Changes for an Existing User

All customers who had access rights to DBank Online as at 27.11.2022 can use DMobile without visiting a branch. They only need to download the app from App Store or Google Play.

After 27.11.2022, newly registered DBank Online users must also request DMobile at a Bank branch.

  • Banking with transaction access – payments, utility bills, foreign-exchange transactions and card management.
  • Banking with view-only access – account, branch and ATM information.

DMobile is free to download from the App Store or Google Play.

  • iOS 12 or later.
  • Android 6 or later.
  • An active internet connection.

Log in using your username and password or D Token, depending on the method selected. Transactions are confirmed using an SMS TAN code or a software token.

You need to visit a Bank branch, where you will be issued a new temporary password, which you must then replace with your own.

The change can be made at any a Bank branch. If you wish to switch from an SMS TAN code to D Token, you can also do so through DBank Online.

Accounts can be added through DBank Online and/or at a branch of DBank. Once added, they will also appear in DMobile.