Electronic channels

Western Union

Western Union is more than just a service that makes it easy to send and receive money. With its more than 470,000 representatives in more than 200 countries, it helps you keep in touch with your loved ones around the world every day.

Transfer money:

  • From abroad to Bulgaria - small joys shorten long distances, and you who are at home know it best. With Western Union you get your money faster.
  • From Bulgaria to abroad - you can help your loved ones who are far away, no matter where they are.
  • From Bulgaria to Bulgaria - even when you are not abroad, but you are far from your family, you can do something nice for people at home.

Western Union fee table


Sending money

  • Visit D Bank office with a valid identity document.
  • Indicate in which country you want to send money, the amount, and the full name of the recipient.
  • Once you have paid the amount and the fee (Western Union can profit from the difference in exchange rates), the Western Union operator will fill in the transfer information in the system and print a delivery note.
  • Check the data in the receipt to make sure it is entered correctly and sign it. The receipt includes the transfer control number (MTCN: ten-digit number) and the amount paid.


Money can be received the moment you pick up the receipt with the MTCN number. It usually takes up to a few minutes to use the service, both when you send and when you receive money. This interval depends on the conditions of the service, including the working hours of the representative and the different time zones. In certain countries, in order to withdraw money, the recipient must notify the operator of the transfer control number (MTCN).


Receiving money:

  • Visit D Bank office with a valid identity document.
  • Tell our expert which from country you are expecting the transfer, full name of the sender, exact amount you are expecting and the transfer control number (MTCN).
  • The expert will prepare your receipt.
  • Check the details in the receipt, sign it and you will receive the money sent to you.